Susan Perlmutter, MD

Susan Perlmutter, MD
Susan J. Perlmutter MD 12007 Sunrise Valley Drive, Suite 220 Reston, VA 20191
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Consumer Feedback

(14 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.53.102
March 25, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Has this psychiatrist ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.182.9
February 21, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider always put the customer first?
Yes, they always put customers first
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.177.73
September 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.136.66
July 19, 2012
I appreciated that they took the time to really listen to my input and concerns. It made me feel respected and important. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. Their prices were very affordable, and they told me before my appointment how much I could expect to pay. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by Anonymous
January 09, 2012
Dr. Perlmutter is a knowledgeable and very professional psychiatrist who really cares about her patients. She clearly strives for a good outcome and seeks creative solutions to difficult situations, including referrals to various support providers and services where appropriate. She maintains a strict schedule which avoids delays at appointment time. She has recently hired a receptionist to facilitate the appointment process.
by Anonymous
November 09, 2011
Did this provider prominently display their diplomas or business license?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
September 14, 2011
I wouldn't feel safe under anyone else's care. They are one of the few psychiatrists I trust. They always have an immediate answer for me when I call with a question. One thing I like about them, is how easy they are to reach in an emergency. They took my call and helped me right away. I've noticed a significant improvement since I've started my sessions. They've been able to help me quite a bit. I appreciated that they explained my treatment's risks and benefits. I felt a lot more informed.
by Anonymous
September 14, 2011
Would you recommend this psychiatrist to others?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were the waiting room chairs comfortable at this psychiatrist's office?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
August 29, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this psychiatrist ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
August 18, 2011
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