Carlos Guerra Jr, MD

Carlos Guerra Jr, MD
Carlos Guerra, Jr., M.D., P.A. 9701 Richmond Ave Ste 200 Houston, TX 77042
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I never saw that doctor on that place, only nurses practitioners attend you, its a completely waste of time, money and energy!
by SS xxx.xxx.236.100
April 05, 2018
Was this provider helpful about using your insurance coverage?
Yes
Does this psychiatrist remember you and your circumstances at every appointment?
Yes
Did this psychiatrist ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider remember you and your circumstances at every appointment?
Yes
Did this psychiatrist listen to your input and concerns?
Yes
by Anonymous xxx.xxx.91.225
November 11, 2014
The doctor never came to the appointment!
The nurse took notes and did an evaluation, after 40 minutes she was done, gave my son a prescription and told him to come back in 2 weeks!
Where was the doctor? They charged 300 dollars! I was told the doctor had to attend a meeting so he was unavailable. The office manager told me she realized they made a mistake! REALLY? We where given full refund after I let them know this was not acceptable. I was then told they would not see him again because he was too upset. He did toss the prescription paper at the desk of the receptionist, and according to the office manager that behavior was reason for dismissal. We waited 6 weeks for this appointment. The experience was a big disappointment. I feel the whole experience showed very little respect for the patient. This kind of medical care is not always easy to seek, so just to be brushed off this way was truly hurtful.
by Tove xxx.xxx.189.26
September 30, 2014
Did you feel safe in this psychiatrist's care?
Absolutely! I knew I was being cared for by an expert!
Did this psychiatrist investigate your medical background before recommending a treatment option?
Definitely! They did a thorough investigation to make sure I'd get the best treatment
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was it easy to find parking at this psychiatrist's office?
Extremely easy, and close to the entrance
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.28.195
September 17, 2013
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this psychiatrist have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous xxx.xxx.214.47
August 24, 2013
Did this psychiatrist have reasonable prices?
Yes
Was this psychiatrist's office easy to locate?
Fairly Easy
Was this provider's office too cold?
No, it was fine
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived
Did you spend a lot of time in the waiting room at this psychiatrist's office?
No, my appointment started at the scheduled time
by LC xxx.xxx.213.38
July 11, 2013
Dr Guerra is great, but the office is run very inefficiently. You can rarely reach anyone by telephone. Very frustrating to have to call them.
by Alias xxx.xxx.192.8
June 19, 2013
Was this provider's staff friendly?
Friendly Enough
Does this psychiatrist promptly return your phone calls?
No, I have to wait weeks before I hear back
Did this psychiatrist listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
How would you compare this psychiatrist to others in his/her field that you have visited?
Among the best I have seen
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.21.50
June 03, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous xxx.xxx.82.147
May 03, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this psychiatrist's office easy to locate?
Absolutely! It couldn't have been easier!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.55.39
February 14, 2013
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