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Mark Sanders, MD

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Mark Sanders, MD
Family Practice Assoc Houston
(20 Reviews)
> Get Phone Number & Directions
14823 Southwest Fwy Sugar Land, TX 77478
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
I had an appointment with Dr. Sanders in December, 2013. The office staff is very disorganized! Dr. Sanders seemed nice enough-he was rushed with me-but still, answered all my questions. He told me my blood-work results would ready the next day. He was also supposed to give me an antibiotic prescription. The blood-work took 4 days! During that time, I tried calling his nurse multiple times (left messages) and after several days, got a call back. Very difficult to get a hold of. I never did get my prescription antibiotics. I gave up trying to call them. Also, now, a year later, I find out that I have a bill with Dr. Sanders in collections! I was horrified. I called their office and the response was, "Oh, we kept sending the bill and it was returned every time." They had the correct street address, but were sending it to the wrong city! This is after they had copied my driver's license. There was no apology, just an "Oh, yeah, that wasn't the right address." Very inept. I will never return to see Dr. Sanders.
by Hannah U. xxx.xxx.192.34
October 21, 2014
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.113.70
April 30, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.91.110
April 11, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you able to relax during your appointment?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Was this family doctor friendly?
Yes
by Frank460 xxx.xxx.189.21
January 21, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office too cold?
Yes, I was freezing
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider listen to your input and concerns?
Yes
by J xxx.xxx.91.110
January 02, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.222.36
October 11, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider offer flexible appointment times?
Yes
Was it easy to make an appointment with this provider?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.168.116
October 09, 2012
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.1.66
September 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.220.222
August 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.177.42
August 22, 2012
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Map and Directions
14823 Southwest Fwy, Sugar Land, TX 77478