William Marcus Spurlock, MD

William Marcus Spurlock, MD
Renewed Vitality 9535 Forest Lane
100
Dallas, TX 75243

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Consumer Feedback

(44 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I was extremely happy with their waiting room chairs. It is so refreshing to see a provider that truly cares about patient comfort in all areas. They seem to make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Their staff went above and beyond to welcome me and made me feel right at home. They are super friendly and nice! I was very pleased at how much information I was able to obtain during my visit. Every question I had was answered thoroughly and in a way that I could understand. I felt 'heard' by this provider. They listened to me and I am really impressed with their apparent concern for my well being.
by Stan
XXX.XXX.197.82
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this fibromyalgia doctor's staff friendly?
Yes, they went above and beyond
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by Anonymous
XXX.XXX.66.134
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
XXX.XXX.137.161
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this fibromyalgia doctor use current and safe equipment?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
XXX.XXX.207.233
Would you recommend this fibromyalgia doctor to others?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
XXX.XXX.33.11
Was this provider's office easy to locate?
Fairly Easy
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was it easy to make an appointment with this provider?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
XXX.XXX.151.78
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
XXX.XXX.178.105
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They have really great customer service here. They always put their customers first, regardless of the situation.
by Jana
XXX.XXX.253.250
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. Their staff went above and beyond to welcome me and made me feel right at home. They are super friendly and nice! They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time.
by Anonymous
XXX.XXX.192.33
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I have already recommended them all over the internet and to people who I find out have fibromyalgia. They helped me so much and I want others to benefit as well. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by Anonymous
XXX.XXX.172.31