Clara Henry, MD

Clara Henry, MD
2548 Lillian Miller Pkwy Ste 100 Denton, TX 76210
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Consumer Feedback

(35 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
I was very pleased with my visit to Dr. Henry's office. I waited just under 10 minutes, this included completing new patient paperwork. Dr. Henry provided me with a detailed, comprehensive examination. She took the time to explain my skin condition and the course of treatment we would be taking. She also explained the medications she wanted me to take. I was equally impressed with her office staff. They were professional and cheerful. I was not disappointed in any way. Dr. Henry and her staff are awesome. I will be referring her services to my family, friends and associates.
by Rebecca A. xxx.xxx.148.68
August 18, 2014
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this doctor answer all of your questions?
No, I left confused and frustrated
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was this doctor's staff friendly?
Friendly Enough
Did this Provider let you know upfront what the approximate cost of the services would be?
No
by Anonymous xxx.xxx.1.76
April 20, 2014
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you experience unnecessary pain during your visit?
No
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.180.98
May 05, 2013
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.116.33
April 12, 2013
Staff is horrible. Brenda the office manager is hardheaded, rude, and incompetent. Told her my bill was paid by insurance and she insisted it wasn't. I showed her the printout and she still would not listen. My insurance company had to tell her twice that the bill was paid and the office had cashed the checks. I had to pay again just to get out of there. When I finally continued to fight this over several months I finnally got my refund. No note say sorry our mistake. When my wife first called the office when we were away in Calif. about a rash she had contacted, the nurse was more concerned about paying our bill than my wife's condition. Brenda is nothing but an old crow that needs to leave and not deal with customers at all even at Walmart!
by kenh xxx.xxx.145.2
January 11, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by WINDY xxx.xxx.208.243
November 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.108.21
August 16, 2012
Their prices were not fair at all. They were extremely overpriced and I felt ripped off. i would never come back again.
by joe xxx.xxx.241.62
August 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
If I need to, I'll return
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous xxx.xxx.206.48
July 12, 2012
First of all, let me say, that if you need your hand held and a feel good doctor, Dr Henry probably isn't for you. If you want a doctor who knows what they are doing and is very competent, than Dr Henry is your go to. I've had doctors who were extremely nice; but incompetent. Then I've had doctors who aren't outgoing personalities, but know their stuff. Occasionally, you get both nice and good. When faced with the either or, I'll take competence any day of the week. I don't think Dr Henry is mean or rude, just not an outgoing personality and some may take that as rude. She is also factual, which can come off as blunt. I'm fine with this, I want in and out while receiving excellent care.
by KBear xxx.xxx.72.153
May 03, 2012
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