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Dennis Laug, MD

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Dennis Laug, MD
Farragut Pediatrics
(14 Reviews)
> Get Phone Number & Directions
11220 W Point Dr Knoxville, TN 37922
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Would you recommend this doctor to others?
Yes
by Anonymous xxx.xxx.177.195
July 09, 2014
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Are you going to visit this provider again?
Without a doubt!
by Debbie xxx.xxx.151.123
January 07, 2013
Dr. Laug has a spaced out vaccine schedule, which is why we chose him as our pediatrician. He believes in medicine, but will only use it when he has to. Every appointment is extremely thorough (he examines them all the way down to the diaper). He has his own private building and parking lot that is not shared with anyone and they are always running on time. We never have to wait. I mostly appreciate that they call back within 30 minutes if you leave a message in the middle of the night. They have never failed at returning a call or taking the time to explain things to me. They can also fit you in for a same-day visit if necessary.


I've heard of some doctors that will prescribe expensive tests for everything, but they've never done that here. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I love that they always make sure I'm able to be with my child at all times. They go above and beyond to make sure my child and I are always comfortable. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by Tracey xxx.xxx.147.90
December 10, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider have an entertaining selection of waiting room magazines?
Yes
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.39.130
November 09, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Ashley xxx.xxx.41.8
September 25, 2012
by Anonymous
March 06, 2012
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does the pediatrician over-treat your child for simple ailments?
Not at all! They give my child exactly what he/she needs
Did this pediatrician respect your views and opinions on parenting?
Yes, they respected my views and opinions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
February 07, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
December 31, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this pediatrician friendly?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous
December 17, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
November 14, 2011
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Map and Directions
11220 W Point Dr, Knoxville, TN 37922