Russell Macaluso, MD

Russell Macaluso, MD
Cumberland Ear Nose and Throat 850 Walnut Bottom Road Suite 304 Carlisle, PA 17013
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Consumer Feedback

(34 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Did this ENT Otolaryngologist recommend surgery too quickly?
Not at all, I was given several other options to try first
by Anonymous xxx.xxx.105.105
March 23, 2016
He is so pleasant and he actually listens and explains what is going on. I'm glad I was referred to him by my friend who also thinks the world of him.
by Karen Hershey xxx.xxx.114.191
July 27, 2015
Speaks to you in plain and easy to understand terms. Is very easy to talk with and seems to love his job.
by Grateful patient xxx.xxx.50.230
March 24, 2015
Had a very pleasant surprise to find a doctor who actually listens to a patient and explains what he found. I wish he was my family doctor.
by Susan A xxx.xxx.50.230
February 22, 2015
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Douglas xxx.xxx.245.19
October 15, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Would you recommend this ENT otolaryngologist to others?
I Already Have
by Love Dr Mac xxx.xxx.50.230
August 23, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by M xxx.xxx.255.58
August 14, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.3.147
June 06, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous xxx.xxx.33.176
January 21, 2013
This is a wonderful office. Dr Macaluso and his staff have obviously been together for a long time and it shows in the professionalism they demonstrate to their patients.
by Appreciative Patient xxx.xxx.50.230
December 04, 2012
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