JB Martin IV D.D.S., dds

JB Martin  IV D.D.S., dds
Friendly Faces Pedatric Dentistry 446 effingham street 1st floor Portsmouth, VA 23704
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by mom of 5 xxx.xxx.16.157
August 15, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider late to your appointments?
No, they were on time
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.83.248
July 31, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.152.192
July 23, 2013
I LOVE THIS OFFICE!!!!!
by Anonymous xxx.xxx.158.165
June 04, 2013
I liked how knowledgable the dentist is. He introduced himself and explained everything to me. He explained to my daughter what he would be doing and why. He went the extra mile to assist me and my daughter and there was not a long wait time.
by kia xxx.xxx.20.194
December 10, 2012
Were the restrooms clean at this provider's office?
No, they were disgusting
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous xxx.xxx.220.198
November 01, 2012
Was this provider's office too loud?
No, it wasn't too loud
Did you experience any unnecessary pain while your teeth were cleaned?
No
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.249.26
October 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.189.65
July 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.8.11
July 09, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Are you going to visit this provider again?
Not if my life depended on it
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous xxx.xxx.0.44
July 06, 2012
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