JB Martin IV D.D.S., dds

JB Martin  IV D.D.S., dds
Friendly Faces Pedatric Dentistry 446 effingham street 1st floor Portsmouth, VA 23704
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.152.192
July 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.30.151
March 21, 2012
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
November 11, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
by Anonymous
October 04, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
September 14, 2011
They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.
by mdh2158
September 09, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this provider's office too loud?
No, it wasn't too loud
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
by Anonymous
June 29, 2011
Their prices were very fair. The level of care you get for the price is outstanding. They always take that extra step to make me feel special. I always enjoy my appointments here. They've never rushed my teeth cleaning. They always go above and beyond to make sure my teeth look and feel fantastic. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Liberty
June 14, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Would you recommend this provider to others?
I Already Have
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
April 20, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you experience unnecessary pain during your visit?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
April 11, 2011
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