Mark Henry, DDS

Mark Henry, DDS
Walter Mark Henry, D.D.S., P.A. 418 W Upshur Avenue
Gladewater, TX 75647

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Consumer Feedback

(21 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
by Anonymous
XXX.XXX.185.227
Was this dentist's staff friendly?
Yes
Was the dental equipment clean?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Were you able to watch TV during your dental procedure?
No, they didn't even have any magazines to read
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous
XXX.XXX.53.133
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I trust them to only recommend dental procedures I actually need. I know they care more about my health than they do about making money. They gave me advice about what I could do at home to prevent tooth decay, and it's really helped. They are very knowledgeable. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional.
by Calvert D. Smith
XXX.XXX.204.10
They never left me for an extended period of time and I never felt ignored. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. Their staff is very friendly and professional. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while.
by Kathy Mordue
XXX.XXX.37.162
It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. They examined my teeth very thoroughly to make sure they didn't miss anything. It was nice to know when I left that everything had been taken care of. I don't know of anywhere else that would've taken better care of me. I had a great experience. I got an appointment quickly. I've never had to wait too long. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by renee spencer
XXX.XXX.49.14
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
XXX.XXX.5.30
I am really skeptical of who is writing these reviews. I have not met one person who has been satisfied with his work. I had him do fillings in my front teeth. I joined the military a year later and they had to pull it all out. They said the cavity was still in there and had spread behind the feelings. I thought it was a one time incident, until I discussed it with friends who had the same complications. I would not trust this dentist.
by Concerned
XXX.XXX.238.1
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider have reasonable prices?
Absolutely!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
XXX.XXX.60.141
It's always bugged me when other dentists' I've visited didn't take the time to really examine my teeth. I didn't encounter that here at all, they made an extra effort to inspect my teeth very thoroughly. It was really nice of them to make sure that the water they used to rinse my mouth was at a comfortable temperature. In fact, it was the perfect temperature. I really appreciated them making that extra effort to make me comfortable. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They were so nice and gave me a huge selection of toothbrushes and toothpastes to choose from after my appointment. They really make an extra effort to make their patients feel special. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.
by Heather
XXX.XXX.1.182
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by Anonymous
XXX.XXX.60.246