Mark Henry, DDS

Mark Henry, DDS
Walter Mark Henry, D.D.S., P.A. 418 W Upshur Avenue Gladewater, TX 75647
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Consumer Feedback

(21 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I am really skeptical of who is writing these reviews. I have not met one person who has been satisfied with his work. I had him do fillings in my front teeth. I joined the military a year later and they had to pull it all out. They said the cavity was still in there and had spread behind the feelings. I thought it was a one time incident, until I discussed it with friends who had the same complications. I would not trust this dentist.
by Concerned XXX.XXX.238.1
I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
by Paul Garcie XXX.XXX.85.51
They always take that extra step to make me feel special. I always enjoy my appointments here. I will definitely refer my friends and family here. They were great and I think more people should know about them. They have really great customer service here. They always put their customers first, regardless of the situation. Everyone in my community knows that they are the absolute best in the field. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by Melinda McKnight XXX.XXX.245.180
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
by Anonymous XXX.XXX.185.227
Was this dentist's staff friendly?
Yes
Was the dental equipment clean?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Were you able to watch TV during your dental procedure?
No, they didn't even have any magazines to read
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous XXX.XXX.53.133
Did you leave the office feeling satisfied with your visit?
Completely!
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Calvert D. Smith XXX.XXX.204.10
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's staff friendly?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Kathy Mordue XXX.XXX.37.162
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was it easy to make an appointment with this provider?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by renee spencer XXX.XXX.49.14
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous XXX.XXX.5.30
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider have reasonable prices?
Absolutely!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous XXX.XXX.60.141