Chamberlain Terry L DDS

Chamberlain Terry L DDS
Chamberlain Terry L DDS 500B Long Hollow Pike Goodlettsville, TN 37072
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
This provider and staff are nice but incompetent. I had a cracked tooth for several years. I kept asking the dentist what could be done. He kept telling me things to do, none of which are the dental standard of care for a cracked tooth. It took less than 5 minutes for another dentist to find the cracked tooth and got it corrected within a month, however because the cracked tooth was exposed to food/bacteria for so long, I now need thousands of dollars in treatment to correct it. Dr. Chamberlain put several crowns in that kept breaking and blamed it on me grinding my teeth, but I have witnesses that I don't grind my teeth. I don't have problems with my crown from another dentist. I received horrible care, yet he made sure that I didn't know within one year how bad the care was so that I can't sue now to pay for the over $10,000 I have to pay to fix what he damaged in my mouth. Providers should be both kind and competent. One without the other is not acceptable, especially when they keep leading you on thinking they know what they are doing.
by JC xxx.xxx.253.188
November 02, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Not really
Was the Dental Care provider able to take and develop x-rays in their office?
Mostly
Did your provider offer a holistic approach to your experience with them?
This provider did nothing for me that made me feel like I'd want to go back.
Does the provider's staff try to be helpful?
Rarely
Does the provider's staff try to accomodate your schedule when booking appointments
No
by yesman11 xxx.xxx.240.153
June 30, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
No
Was the Dental Care provider able to take and develop x-rays in their office?
No
Did this provider seem up-to-date with the current advancements in their field?
Not really
How would you compare this provider to others in his/her field that you have visited?
Pretty bad
Does this provider offer flexible appointment times?
Not really
by D. Sanchez xxx.xxx.240.153
April 25, 2014
Was this dentist's staff friendly?
Yes, they went above and beyond
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider late to your appointments?
No, they were on time
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.155.11
May 16, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous xxx.xxx.236.104
February 11, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.252.147
May 18, 2012
The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. I'm very confident that my health is their top priority, and I know they would never recommend any sort of dental procedure that I didn't need. I trust them completely. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. All the equipment at this office is state-of-the-art. I feel very safe here because I know it's safe and current.
by Gene Freeman
October 31, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
June 29, 2011
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