Quality Denture Care

Quality Denture Care
Quality Denture Care 4453 Highway 11 East
Bluff City, TN 37618

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Consumer Feedback

(58 Reviews)
4 star average for Service
4.5 star average for Environment
3.5 star average for Expertise
3.5 star average for Staff
3 star average for Recommended
4 star average for Value
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Do this dentist have a good professional reputation among other dentists?
Yes, other dentists refer to him/her when they need advice
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
by Anonymous
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this dentist friendly?
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous
They didn't tell me anything about my treatment options. I left feeling very confused and frustrated. The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. I was very unimpressed with their level of skill. It seemed like they had just started yesterday. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I understand they're busy, but I'm getting really tired of them postponing my appointments all the time. Every time I make an appointment, it's usually postponed at least a week.
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Was this provider's staff friendly?
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
by Anonymous
Did this provider listen to your input and concerns?
by Anonymous
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.Their staff was friendly enough, but they didn't go out of their way to help me.They followed up with me after my appointment and everything. I wasn't too impressed with the staff. They could have been a lot more <url removed> doctor does not listen to his customers needs, comes across a little arrogant, when i had a problem with my dentures, he didn't care, and he did not give me proper instructions on caring for my gums, when I received my dentures they were very thin in some spots, and broke the next day, when I returned to the office to get new ones, he refused to replace, but took the dentures and told me to return 5 days to get the repaired denture, even though it's stamped all over the building " same day repair" 5 days without teeth is not acceptable, I really feel he kept my dentures longer than the standard repair time on purpose, he was really angry! I do not recommend anyone to do business with this dentist! He needs a some customer service classes. I have talked with other customers while I was in the office and I'm not the only one with a problem... I will also report to Angie's List to try to reach a larger crowd
by ray
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider have reasonable prices?
Was this provider's office too cold?
No, it was fine
Did you leave the office feeling satisfied with your visit?
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
I was very satisfied with my visit. They were helpful and I left feeling encouraged.
by Anonymous
They barely gave me any information at all. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, and I felt worse when I left. I'm very disappointed with the way I was treated at Quality Denture Care and with the unproffesional way they handle things.
by Unhappy Patient
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. I would never visit them again. I was very disappointed. Any of the good reviews must be from people who work there lol and trying to boost his crappy ratings, read the yahoo reviews, the service and dentures are terrible
by Lela