Aico's Dental Group - Family-Friendly Dentistry For An Everlasting Smile

Aico's Dental Group - Family-Friendly Dentistry For An Everlasting Smile
Aico's Dental Group - Family-Friendly Dentistry For An Everlasting Smile 29115 Center Ridge Road Westlake, OH 44145
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Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Was this provider's staff friendly?
Yes, they went above and beyond
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office easy to locate?
Fairly Easy
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
by ss xxx.xxx.201.56
August 03, 2013
Did you experience excessive oral pain after you left your appointment?
Kind of, it was bearable but I was in pain
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did you experience any unnecessary pain while your teeth were cleaned?
Yes, I was definitely uncomfortable
by Anonymous
December 22, 2011
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
April 27, 2011
#
User Rating: 1 out of 5 stars
by Brit
05/03/2010

Horrible, and torturous. My 3 year old son went there to have work done on a cavity. They put him on a restraining board, which left him with marks both on the wrists and lower shins above the ankles for days after the visit. They claim to have used nitrus , and a local, but his father says he SCREAMED the entire time. They also REFUSED to allow his father to be in the room with him.

I wouldn't take an ANIMAL to this place, let alone my child!!!!

As I do understand that in EXTREME cases restraints are used, they went DIRECTLY to the use of them and prevented his father from being there. .... I highly doubt the nitrus was used, and will be making a call to the insurance company.

And did I mention they did all this BEFORE OFFICE HOURS?

NOT KID FRIENDLY!!!


it - That's You - 05/18/10 (Delete)
*****UPDATE***** 3 weeks after I wrote this review, I took my 3 year old son to ANOTHER dentist. They informed me that my son had a root canal!!!! I have to say that with all the other unethical practices of this office, when it concerns children, this was MOST alarming! Dr. Aicos and her associates performed a ROOT CANAL on my 3 year old son WITHOUT EXPLAINING THE PROCEDURE. Nothing was explained. NOTHING!!!!! They did what they wanted to do, completely disregarding the right of the parent to make an informed decision for their child's medical treatment. THEY SAID NOTHING, EXPLAINED NOTHING!!!!!!!! I find them to be HIGHLY negligent ethically, and morally. I had to take my child to another dentist to be told that he had a root canal. WHAT DOES THAT SAY FOR AICO'S????????
by brithaus1
May 18, 2010
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