Martinez & Martinez Family Dental Care

Martinez & Martinez Family Dental Care
Martinez & Martinez Family Dental Care 5374 Cox Smith Road Suite C Mason, OH 45040
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was this dentist's staff friendly?
Yes
Was this provider helpful about using your insurance coverage?
Yes
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
by Anonymous xxx.xxx.102.146
March 13, 2014
Outstanding people and service! My whole family enjoys going there. The office staff is polite and helpful and the Dentists are very knowledgeable and professional yet friendly. We no longer dread going to the Dentist ever since we found M&M Dental!
by Anonymous xxx.xxx.87.139
May 15, 2013
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.204.21
February 14, 2013
I went to do a cleaning and waited 1 hour and 15 min n all I had done was X-rays! I told them I made an appointment go a cleaning n I can't even get that done? She found an excuse making it like its my fault I didn't schedule a mon or wed.... She didn't even apalagize. I was very upset about the whole thing. I will never go there again! There was a weird vibe about the place too. Not friendly at all. Very serious ppl and didn't go out of their way to make me feel welcome.
by Karen xxx.xxx.224.97
August 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Catherine Murphy xxx.xxx.52.54
February 10, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.11.29
January 19, 2012
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous
December 01, 2011
Does this provider give unbiased advice?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
September 22, 2011
Are you going to visit this provider again?
Without a doubt!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
by Anonymous
September 15, 2011
The dentist and office staff did not do a good job explaining the dental work that needed to be done and the cost associatiated with it. They followed up with me after my appointment, however it was not about my dental health but about insurance coverage. The office staff was rude to my wife. The office was also not flexible about changing appointments and charged us a fee for changing an appointment. We felt that their primarily focus was financial versus caring about my family's dental health and well being. We found a new dentist.
by Anthony James
July 27, 2011
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