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Horizon Dental LLC

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Horizon Dental LLC
Horizon Dental LLC
(12 Reviews)
> Get Phone Number & Directions
107-50 Queens Blvd Forest Hills, NY 11375
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Stay away from this place!!! Real creepy experience. Went in May for my 6 month cleaning and was told I needed a crown .Got letter saying I was not approved by insurance.A few weeks ago I get a call from Horizon reception saying I had to come in for fillings? Never was told I had needed fillings back in May. I went for the appointment and because I mentioned I did not remember regarding needing fillings, he proceeded to say in a condensing manner "You don't remember if you don't have cavities?? I said no as I know for sure he never told me. This is something I would remember as I am very conscious of my medical and dental issues. Then without numbing me, he proceeded to stick needles in my upper gums and did not stop even when I expressed major pain. I said I have never had so much pain getting a filling before. He got extremely defensive and said "Oh your saying It's me?" At this point I saw the kind of person I was dealing with and should of just gotten out my seat and left at that point.Oh I almost forgot when he was torching me with raw needles. He made an inappropriate comment saying "I see you liking getting sticked to. I know at that point I wanted to run for the hills from this creep.I ran out of there as soon as I was done and asked reception for a copy of my dental records for my reference. They made a huge deal of it.I just wanted a copy of what was in my yellow chart. They told me they don't keep a chart in office when I clearly saw my yellow chart with my name on it.They told me I had to talk to the dentist. He was extremely uncooperative and tried to intimidate and manipulate me saying things like "You mean forever"?I felt like I was talking to a 2 year old. All I wanted sans X- rays was a copy of my chart from about the 6 times I had been there.He kept acting like he did not understand what I saying. It does not take a brain surgeon, to figure out something is not kosher at this office Reception kept telling me they had to get records from another office?? (as they did not keep them there). They said I would have it on Friday. I called twice to make sure before going there. Friday morning I went and was given 1 page sheet of itemized dates and billing to insurance.There was no details or description of diagnosis and procedures. They were hostile and would not only give me copies but I could not even look to see what was written in it. They called the dentist on phone since he was out of the office. At this point I was so livid that when I got him on phone I told him I had better have those copies asap. I have a legal right to them. He started to yell over the phone and I proceeded to throw phone on counter due to the aggravating frustration and disrespect. I have never had such a horrible experience. All my doctors in the past gave me copies of all my records while I waited in the office. The only logical reason I could think of why they would not give them to me is because there is something unethical going on in this office. What could possibly be so "top secret" in my dental records???
I know I should of left much sooner as I felt an intuitive uneasiness on other occasions. I let it go as I figured it was just for a cleaning every 6 months near my apt. and the hygienist did it. I unfortunately when back.
by Sam Yochai xxx.xxx.22.231
August 23, 2014
Did this dentist answer all of your questions?
Yes
by Anonymous xxx.xxx.44.141
November 01, 2013
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Danny xxx.xxx.255.48
November 05, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this dentist use current and safe equipment?
Yes
Was this provider late to your appointments?
No, they were on time
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.109.7
October 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.200.197
August 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.98.2
March 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by M. Bennett xxx.xxx.212.241
February 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.225.24
February 04, 2012
They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I can tell it is maybe not a top priority to maintain a professional appearance here. They didn't look terrible, but there is definitely lots of room for improvement. They don't really take that extra step to make me feel special. I'm just another client to them. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I got an appointment quickly. I've never had to wait too long.
by still in pain
November 09, 2011
Was the waiting area spacious?
No, but I can always find a seat
Did this provider use excessive foul language?
No
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous
October 31, 2011
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Map and Directions
107-50 Queens Blvd, Forest Hills, NY 11375