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Dental Dreams LLC

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Dental Dreams LLC
Dental Dreams LLC
(83 Reviews)
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6215 East State Street Rockford, IL 61108
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Consumer Feedback

(83 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
They would not leave me alone, and kept suggesting that I buy products that I felt were completely unnecessary. Their prices were not fair at all. They were extremely overpriced and I felt ripped off. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I called ahead of time and ask the receptionist if the Dentist could look and take a biopsey of the white spot on my roof of my mouth,absulutely he can help you out there as she replied. I basically got charge ? $72.00, for him to say he could refer me to a oral surgen. I them was taken up front to the receptionist and had to pay in advance another $ 73.00 before they would do a cleaning. They were all polite and I give them that, but the greed and way they made you pay up front for what you recieved is absulutely highway ROBBERY. I did make a appointment for another cleaning but will be canceling it when I have some free time.
by GREED
November 04, 2011
They left me completely alone for a long time and I became very nervous. They never made any effort to follow up with me after my visit and it made me feel very unimportant. I know they see a lot of patients, but when you say you're going to follow up, you should. They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone. The restrooms here weren't that clean, but they weren't out-of-control disgusting. I didn't mind using them but would have preferred a cleaner facility. The front service where very rude i did not like it .
by ana
October 27, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Would you refer this provider to a family or friend?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this dentist friendly?
Extremely Friendly
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
October 22, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider have reasonable prices?
Yes
by Anonymous
October 21, 2011
I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. If I were in some kind of an emergency I'd go back. Otherwise, I'm going to look for something better. When I told them about my situation, they were somewhat understanding, but they could have been more caring. They didn't try very hard to understand where I was coming from. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. The wait was absolutely ridiculous. It messed up my entire day.
by Christa
October 11, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this dentist's staff friendly?
Yes
Was this provider's office too cold?
Yes, I was freezing
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Were the waiting room chairs comfortable at this dentist's office?
They were average
by Anonymous
September 27, 2011
This provider has very little helpful information available online, and what they do have is hard to find. The magazines in their waiting room were so boring. It made my time in the waiting room drag. It seemed like they were trying to rush my appointment and were annoyed to be helping me. It was obvious that they wanted to be somewhere else. So in my opinon Id rather go to another dentist
by Tyler
September 26, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider rush your appointment?
No
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
by Anonymous
September 24, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
September 19, 2011
Well, If you need kid care, they are the only game in town. The waiting room is a bit like a bus terminal--no quiet music and fish tank here. The wait is long, but the actual dentists are very good. The hygienists seem a bit inexperienced, but generally nice. If you have dental insurance, go to a private dentist instead.
by Rockfordmom
September 15, 2011
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Map and Directions
6215 East State Street, Rockford, IL 61108