Dental Dreams LLC

Dental Dreams LLC
Dental Dreams LLC 6215 East State Street Rockford, IL 61108
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Consumer Feedback

(83 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
this is the worst professional so called business I have been to just about a year and still no dentures they always have an excuse why I can't get in
by james xxx.xxx.115.52
August 08, 2017
Dear God, This entire Dental Clinic in Rockford Il. on State Street is beyond horrid. They don't care how much pain you are in. They are barbaric and forceful with their Novocain shots. He gave me 12 when putting in 5 nightmare looking crowns. they were uneven in length by 1/8th of an inch. they were yellow and crooked and jagged at the top. I was horrified and have cried for days. I won't go out or smile anylonger. He is so rushed he drilled my own teeth to the size of tooth picks that won't hold onto the crowns for very long in which I have to put crazy glue on them to hold them in. I was in so much pain with the shots that I screamed and cried during the procedure. He didn't care. My gums were swollen for days afterwards. I am in a nightmare of depression. He then tells me that if he ruins any teeth they do not fix them. They are a hack job.

My first experience is when they partially filled some cavities in which they left the entire bottom of the teeth exposed and very sensitive. I went back and he said I was wrong. I am not wrong. They did not completely fill my cavities.

When once having a tooth pulled, it took an hour to pull the tooth out. They pulled so hard I was in physical therapy for 16 weeks due severe  neck pain.

Also your wait is about 2 hours and they rush you through once they finally come in. There are no words to how horrible this place is.


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by Kalela xxx.xxx.59.86
March 05, 2017
The wait time can be lengthy and the bed side manner could improve; the receptionists are at times unprofessional but when it comes down to affordability, they can not be beat. They try their best to treat the problem as soon as possible (sometimes the same day) as oppose to other dentists that may make one wait nearly a month to fill a cavity (which is ridiculous). They make every effort to ensure that every treatment is as painless as possible within the means of the clients budget and their limited supplies. A business must sometimes pick: better; faster; or cheaper and they have found their niche and it seems to work for them-I have yet to see the lobby empty.
by Arnetta xxx.xxx.54.217
May 10, 2015
The staff are friendly and considerate. They understand that patients have quirks and difficulties. Waiting room chairs are decent. Wait times aren't bad. On the flip side, they have an open floor plan which doesn't seem to be unusual these days. Its possible to hear others' dental work.

The receptionists appear to be bilingual. Although I didn't need those services, it appeared to make them more understanding of communication issues. I had a speech issue the day I went and the receptionist contacted my doctor's office for me to make arrangements to fax a referral.
by Holly xxx.xxx.194.28
March 27, 2015
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
by Anonymous xxx.xxx.142.156
November 21, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did you think that this provider was thorough with you during your appointment?
Somewhat
Was the dental equipment clean?
Absolutely!
Does this provider welcome questions?
Absolutely
Do you feel like this provider's office is well staffed?
Somewhat
by jac xxx.xxx.125.228
August 05, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Are you going to visit this provider again?
Probably yes
by Anonymous xxx.xxx.119.208
August 01, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did you think that this provider was thorough with you during your appointment?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Mostly yes
Did you feel like this provider's office was sufficiently staffed?
Mostly
by Anonymous xxx.xxx.42.152
May 27, 2014
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Was this dentist's staff friendly?
Yes
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Does this provider take that extra step to make you feel special?
Yes
by gavin xxx.xxx.212.4
March 20, 2014
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's staff friendly?
Friendly Enough
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by Anonymous xxx.xxx.57.161
January 10, 2014
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