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Loftus George J DDS

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Loftus George J DDS
Loftus George J DDS
(6 Reviews)
> Get Phone Number & Directions
2615 North Fruitland Lane Coeur D Alene, ID 83815
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Recommended
3 star average for Recommended
Value
5 star average for Value
Dr Loftus is an outstanding dentist. He does quality work and it lasts. He is the first dentist I've ever had that I really trust.He has a great hygienist in his office. She did a great job cleaning my teeth and I was comfortable throughout the cleaning. I don't appreciate their appointment reminder procedure. They text, email and call constantly for a couple of weeks before your appointment. I responded yes I would be at the appointment twice and still kept getting calls, emails and texts. It's pretty harassing. The front office isn't run as professionally as you would expect. It seems to be a lack of communication or maybe office management issue. Definitely could use improvement. So, in summary....Dentist "Outstanding" Dental Hygienist "Outstanding" Front Office" needs work to fit in with the standards of the rest of the business.
by C. Peterson xxx.xxx.160.86
May 08, 2018
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.177.188
December 31, 2012
Was this provider's office too cold?
Yes, I was freezing
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider offer flexible appointment times?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
by Anonymous xxx.xxx.8.234
November 13, 2012
I would never refer any of my family and friends to go here. If I had known how terrible they were I never would have gone. The music they played here was downright irritating and gave me a headache. I would have preferred absolute silence to that noise. Dr. Loftus was rude to his staff and to me. After the numbness wore off, my fillings felt rough/sharp and would tear my floss to shreds. I could tell he didn't take his time smoothing or checking over the rough edges. It seemed like the Dental Assistant cared more than Dr. Loftus did... but he didn't seem to care if she was concerned.
by BRA xxx.xxx.106.14
October 31, 2012
Kirsten talked me into having my front bottom teeth removed promising Loftus wld make sure I was satisfied. Sad to say this never happened. I'm still w/o teeth 7 months later!!!!! Loftus WILL NOT refund flipper cost of so I can get it made right elsewhere! Flipper made totally wrong, 2 narrow 4 mouth so adhesive couldn't hold it in, 2 long for gums, 2 thick 4 tongue & cut it 2 shreds, could not be worn at all. 6-8 visits - NO satisfaction. Finally girl made new impressions 4 new 1 & Loftus flat out refused to sign for it angrily leaving office stating I try yet ANOTHER adjustment that wasn't right before I got out of chair! I said so. Girl said if I didn't try it, he would NOT make new 1! I gave detailed instructions for new 1...same problem 2 narrow, 2 long, didn't reach gum 2 use adhesive, 2 thick 4 tongue & cut it 2 shreds. It CANNOT be worn! Asked 4 refund, wld not give, then lied to CareCredit stating they tried 2 wrk w/me. WRONG I DO NOT RECOMMEND THIS DENTIST TO ANYONE BEWARE!
by Gerry xxx.xxx.225.72
October 22, 2012
I was in the area on business and broke a tooth! Not being at home I was anxious about going to someone I didn't know and the first 4-5 places I called were completely unhelpful. They didn't even try to help or sympathize with my situation! These guys were great! Not only did they get me in ASAP but they were super friendly and the dr filled a cavity that would have been difficult to get to after filling my broken tooth without charging me! I would highly recommend dr lofts and his staff!
by Vorona7
August 11, 2011
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Map and Directions
2615 North Fruitland Lane, Coeur D Alene, ID 83815