Lakeshore Mall Dental Group

Lakeshore Mall Dental Group
Lakeshore Mall Dental Group 1285 Washington St SW Gainesville, GA 30501
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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
5 star average for Value
Do not like the $65 OSHA sterilization fee!!! I was not aware of this fee when making appointment! Dr. Kim was great with patient though. I have to return a second time for what could have been done in one visit.
by concerned XXX.XXX.166.155
Terrible! Absolutely terrible! They charged me over $100 for x-rays and a "consultation" and told me I had a condition that I didn't after further consultation with other dentists. They wanted to charge me another $100-$200 to fix it when I took it to another dentist that had it covered under one of my discount plans and took care of everything, a mild case, nothing as dramatized as what this dentist claimed, and all was well. DO NOT GO HERE. Avoid this place unless you like blowing money on useless visits.
by V XXX.XXX.176.180
DO NOT WASTE YOUR MONEY HERE! The only good thing I can say about this place was that the staff was friendly enough. They rake you over the coals with their prices, and their hidden fees (be forewarned, you pay fees to sterilize their tools, $<url removed> or $<url removed> a pop, sometimes multiple fees for same visit) which they will not even discuss anything with you if you are unwilling to pay this. I had to ask for my prescriptions before I left, they had forgotten them...I came out with a treatment plan of almost $6,000, with a dental discount plan (seven months ago, different dentist, same treatment plan, no discount plan:$3,000), and everything other than fillings has to be referred to specialist. After doing an exam, complete x-rays (which I had brought in from months ago at different office, and they would not use them) and paying the ridiculous $65 fee for their tools, I still have to go elsewhere for all of my care. I am not kidding. This place took complete advantage of my situation, robbed me of money i could not afford to spend, and i will NEVER EVER go back here again.
by libbylee123 XXX.XXX.77.31
They gave me a little information about fees, but never mentioned payment plans before my treatment. I wish they had gone over it more thoroughly with me.They charged my husband $500 to clean his perfect teeth!. I wasn't too impressed with the staff. They could have been a lot more friendly. Whenever I've gone there, it feels like they care more about money than they do about me. They treat me like I don't care about my teeth, but I really do. Improper care from other dentists growing up caused a lot of the problems. I am also over 60 and don't have pearly white teeth,which turns them off. The restrooms at this office were clean. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else.
by kathleen XXX.XXX.241.4
I have full coverage on my dental and yet, I am owed money by this company and they will not give me a refund. I have spent a year calling them and delta dental to get it straight with no help. They gave different pricing on different days on different products, then tried to cover it up later.

I have also had to have the same two resin fillings redone by them every other year. Either they do not know what they are doing, or the product is inferior!
by BEWARE! XXX.XXX.170.133
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Does this provider take that extra step to make you feel special?
Absolutely
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did you leave the office feeling satisfied with your visit?
Completely!
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
by Anonymous XXX.XXX.99.226
Was the waiting area spacious?
Yes
Was this provider's staff friendly?
No, they were rude
Do this dentist have a good professional reputation among other dentists?
No, it's obvious their colleagues don't respect them
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous XXX.XXX.145.237
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous XXX.XXX.98.16
Did this dentist answer all of your questions?
Some were answered
Was the water they used during your teeth cleaning a comfortable temperature?
Not really, it was a little uncomfortable
by Anonymous XXX.XXX.204.228
Was this provider's office too cold?
No, it was fine
Did this dentist pressure you to get any unnessary dental procedures?
Absolutely! They wouldn't leave me alone!
Was this provider's office too loud?
Yes, they need to move to a quieter location
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Does this provider remember you by name?
No, and they don't make an effort to even try
by Anonymous XXX.XXX.39.145