Lakeshore Mall Dental Group

Lakeshore Mall Dental Group
Lakeshore Mall Dental Group 1285 Washington St SW
Gainesville, GA 30501

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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
5 star average for Value
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Does this provider take that extra step to make you feel special?
Absolutely
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did you leave the office feeling satisfied with your visit?
Completely!
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
by Anonymous
XXX.XXX.99.226
Was the waiting area spacious?
Yes
Was this provider's staff friendly?
No, they were rude
Do this dentist have a good professional reputation among other dentists?
No, it's obvious their colleagues don't respect them
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous
XXX.XXX.145.237
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
XXX.XXX.98.16
Did this dentist answer all of your questions?
Some were answered
Was the water they used during your teeth cleaning a comfortable temperature?
Not really, it was a little uncomfortable
by Anonymous
XXX.XXX.204.228
Do not like the $65 OSHA sterilization fee!!! I was not aware of this fee when making appointment! Dr. Kim was great with patient though. I have to return a second time for what could have been done in one visit.
by concerned
XXX.XXX.166.155
Was this provider's office too cold?
No, it was fine
Did this dentist pressure you to get any unnessary dental procedures?
Absolutely! They wouldn't leave me alone!
Was this provider's office too loud?
Yes, they need to move to a quieter location
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Does this provider remember you by name?
No, and they don't make an effort to even try
by Anonymous
XXX.XXX.39.145
Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They were so nice and professional and even called me to remind me about my upcoming appointment. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment.
by jimslim
XXX.XXX.183.133
They answered most of my questions but I could have used more information. Their staff was friendly enough, but they didn't go out of their way to help me.
by Anonymous
XXX.XXX.16.250
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left.
by Anonymous
XXX.XXX.224.193
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by Anonymous
XXX.XXX.54.25