Pediatric & Adolescent Dentistry

Pediatric & Adolescent Dentistry
Pediatric & Adolescent Dentistry 104 Tommy Stalnaker Drive Warner Robins, GA 31088
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
I have been trying to set up an appointment for my granddaughter at this clinic and it has been like pulling teeth. I first called in January of 2014; I was told that they will not be accepting any applications for any "Well Care" patients until the first week in March. I called the first week in March, I was told that they were not accepting applications until the second week in March; I called the second week, the third week and the last week in March. I even left my phone number with one of the receptionist so that I could be alerted when they started taking applications (I felt like I was bugging them). I was told that the doctor was not accepting any Well Care (Medicaid) patients at the moment because…???? I was told to call back in April, I called the first week in April, and they still didn’t know when they would accept new patients. I called today April 16th, I was told today that they will not accept any new patients until November (that the accepted new patients the first week in April)…THAT’S A BALD FACE LIE.
Maybe it’s just ME, but this whole thing just seems like the run around. If you don’t want to accept MEDICAID patients just say so and remove your practice from the list. Don’t keep making people call and keep pulling their chains. I am VERY upset and disappointed with this whole experience.
This whole experience made me feel that this Dentis has NO regards for patients on MEDICAID.
by Leticia Marks xxx.xxx.177.6
April 16, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by becky xxx.xxx.199.70
July 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.168.6
June 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.196.113
February 13, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider have reasonable prices?
Absolutely!
by Anonymous
November 27, 2011
I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want.. They have a very flexible schedule and get me in quickly every time. Let me just say that the chairs in their waiting room are quite comfortable. Its nice that they care about patient comfort. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by Lachelle
October 04, 2011
Was this dentist friendly?
Extremely Friendly
by Anonymous
October 04, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
by Anonymous
September 19, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
May 25, 2011
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