Malcolm Ing, MD

Malcolm Ing, MD
Hawaii Vision Clinic 1330 Ala Moana Blvd Suite One, Poolside Honolulu, HI 96814
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was the office accommodating when booking an appointment?
Great
Did a staff member acknowledge or greet you when you entered?
Yes
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Was this provider friendly?
Yes
by Grams T xxx.xxx.8.222
March 04, 2014
I got an appointment quickly. I've never had to wait too long. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.
by Sandy B xxx.xxx.185.39
November 03, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.43.0
April 19, 2013
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Anonymous
November 23, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider friendly?
Very! The most welcoming office I've visited!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
April 20, 2011
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