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Johnny Gayton, MD

Nearby

Ophthalmologists (Eye MDs)

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Warner Robins, GA

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Johnny Gayton, MD
Eyesight Associates
(15 Reviews)
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216 Corder Road Warner Robins, GA 31088
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
My son went to the Air Force for a pre-induction physical last summer, and they sent us some issues which required follow-up. He was directed to get a complete eye check, so we searched for an ophthalmologist who would do the exam. One result, “Optical Disc with Ganglion Cell”, was borderline, and we were told to submit a rescan again in 6 months before the AF would determine waiver status for enlistment.
On our FIRST follow-up visit for a rescan in March, after checking in, we sat in the office more than an hour, until it cleared out. When the office staff found us still sitting out there waiting our turn, we were informed that all the doctors left already, and we had to reschedule (merely an honest mistake by the receptionist who forgot we were there). They DID get a reappointment scheduled only 2 days later, but the only test done was a peripheral vision test, NOT the “Optical Disc” scan. We had to make another appointment for that. When that “exam” was conducted, the required “Optical Disc” scan was NOT done, merely a visual exam with a narrated result, so we pointed out again that we needed all the tests redone that were done last August - including demonstration of the C to D ratio. We were called back in, but only an OPD (corneal) Scan was done, NOT the Retinal “Optical Disc” scan with the pictures and description that we got last August – those that we were told needed to be redone in 6 months in the first place.
The office had a policy posted that requires payment for no-shows, so I asked if that policy was reciprocal from our first visit on March 12th, and if we would get the same discount, but was told that it wasn’t a two-way street. We had to pay up front, and ended up walking away with everything EXCEPT what we needed and went in for in the first place.
by Dan Topolewski xxx.xxx.22.6
April 07, 2019
Was this provider friendly?
Not Really
Did this provider answer all of your questions?
Some were answered
Would you recommend this provider to others?
No
Was this provider's staff friendly?
Not Really
Does the provider's staff try to be helpful?
Somewhat
by Anonymous xxx.xxx.184.61
August 25, 2014
Would you recommend this provider to others?
I Already Have
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Extremely Friendly
Did this provider give the impression that they cared about your concerns?
Yes
by Happy Patient xxx.xxx.74.102
June 25, 2014
Would you recommend this provider to others?
I Already Have
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider friendly?
Extremely Friendly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel that your waiting time was acceptable?
Absolutely
by Bob Thomas xxx.xxx.74.102
May 13, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does the provider's staff try to be helpful?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous xxx.xxx.177.146
March 13, 2014
Does this provider offer flexible appointment times?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous xxx.xxx.161.70
November 04, 2013
The exam was very detailed and I felt it was an advantage. Wait time is like ever other good doctors office. My vision has never been better. I had lasek and I would do it all over again. The staff was vey informative and nice.
by happy xxx.xxx.146.249
September 21, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.247.232
August 07, 2013
I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I was very comfortable the entire time. Sometimes appointments run behind. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by Anonymous xxx.xxx.74.102
June 18, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.193.56
January 04, 2013
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Map and Directions
216 Corder Road, Warner Robins, GA 31088