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Charles Burton Jr, MD

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Gynecologists & Obstetricians (OBGYN)

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Marietta, GA

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Charles Burton Jr, MD
Nova Ob Gyn Pc
(90 Reviews)
> Get Phone Number & Directions
2550 Windy Hill Rd SE Ste 312 Marietta, GA 30067
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Consumer Feedback

(90 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I don't know of anywhere else that would've taken better care of me. I had a great experience. The office was very easy to locate. I didn't have any trouble finding it at all. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by labresha
April 28, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
April 26, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were you able to relax during your appointment?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
April 26, 2011
I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I wasn't pressured at all to use any particular medications or birth controls. They answered all my questions and gave me their honest opinion on what would work for me and what wouldn't.
by Rachel K.
April 22, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
April 20, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
April 12, 2011
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference.
by Sara
April 01, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
March 15, 2011
I have been a patient of Dr. burton for over 15 years. I have literally trusted him with my life and the life of all three of my children. I would recommend him to all of you as I have to many members of my family. If you have to wait a few extra minutes in the lobby just know that time will certainly be rewarded in the back office. He gives each patient a fair amount of time so if you only need 15 minutes then that is all it will take. However, if you need 30 you will certainly receive it. Ladies you could not ask for a nicer, more intelligent, professional physician.
by Monique
March 09, 2011
Did they follow up with you after your appointment?
Yes.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Would you refer this provider to a family or friend?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
February 28, 2011
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Map and Directions
2550 Windy Hill Rd SE Ste 312, Marietta, GA 30067