Charles Burton Jr, MD

Charles Burton Jr, MD
Nova Ob Gyn Pc 2550 Windy Hill Rd SE Ste 312 Marietta, GA 30067
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Consumer Feedback

(90 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I got an appointment quickly. I've never had to wait too long. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. My whole experience at this office was above average starting with their very comfortable waiting room chairs. They were fantastic.
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by melissa
December 30, 2011
Was the waiting area spacious?
Yes
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
December 22, 2011
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out.
by Reagan
December 19, 2011
Did this OBGYN pressure you to use certain birth controls or medications?
No
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this OBGYN knock before entering the exam room?
Yes, and waited for me to answer before coming in
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
December 12, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
December 02, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
December 02, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
November 28, 2011
Would you recommend this OBGYN to others?
Yes
Did this OBGYN pressure you to use certain birth controls or medications?
No, not at all
Did this OBGYN promptly notify you about any test results?
Yes, they were fairly prompt
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
November 17, 2011
Did this provider have reasonable prices?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
November 03, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Would you recommend this OBGYN to others?
I Already Have
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
October 27, 2011
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