Dr. Edward J. Hertzfeld DDS

Dr. Edward J. Hertzfeld DDS
Dr. Edward J. Hertzfeld DDS 1900 N. Washington Street Wilmington, DE 19802
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Have been going to Dr Hertzfeld for years. He has dealt beautifully with tricky pain problems, has created flawless crowns and has been a really great dentist for me in all ways. His staff is great too
by sue stoia xxx.xxx.89.149
March 21, 2016
Are you going to visit this provider again?
Without a doubt!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous xxx.xxx.3.6
August 05, 2013
I read reviews before going to this dentist. I didn't realize these were form reviews manufactured by this website. I just now found this out when I answered some questions and had to delete a prewritten review to write this. This dentist did some extensive work on me over a one year period. I has around 10-12 appointments this year. I wasn't thrilled with the work, but I thought how bad can it be. I thought I was done and was at the point where I only needed cleanings. Then I cracked a tooth. He filled it and the filling fell out in a day and the tooth crack further the day after. I went to a new dentist to have it fixed. She found problems with the other work he had done. He went into my bone during a root canal and my bone was infected and I have to see a specialist, the filling he just did might be too close to the bone & I might have to have the bone cut back, he didn't see/ treat two cavities that are now coming dangerously close to the root. You would think he would have caught them in the 10-12 visits. I definately thought my teeth would be fixed within the year, now I have to pay thousands and see specialists to fix the work that he did to supposedly fix my teeth.
by Not Happy xxx.xxx.123.70
January 09, 2013
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by CBrice xxx.xxx.13.135
December 06, 2012
The staff was especially polite and very informative..it was a very positive experience all in all, it ook my mind of the root canal. They always go above and beyond to help me with anything I need, Dr Hertzfeld called me the next morning first thing to check on me. Quite impressive..
by Gina W. xxx.xxx.230.90
November 01, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.9.38
October 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Dee xxx.xxx.78.140
July 03, 2012
Was the waiting area spacious?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
September 12, 2011
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
by Anonymous
August 26, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
May 24, 2011
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