Western Dental Centers - Pasadena

Western Dental Centers - Pasadena
Western Dental Centers - Pasadena 470 N Los Robles Ave Pasadena, CA 91101
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was this provider friendly?
I didn't feel very welcome
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider remember you by name?
Sometimes, but not always
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office clean?
It was satisfactory
by Sophia B. xxx.xxx.63.183
October 22, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was friendly enough, but they didn't go out of their way to help me in any constructive way. After waiting for more than 2 hours to see the Dentist, the Dentist's diagnosis seemed canned and inspired no trust. I told her this so she simply left me in the exam room without a word and left to speak with the Office Manager.

The office manager gave me another dentist, who ended up doing a procedure on me that I didn't authorize.

I would never visit them again. I was very disappointed.
by Disappointed Juan xxx.xxx.253.109
July 07, 2012
I went on a Saturday ( NEVER DO THAT). I wanted in the waiting room for OVER 2 hours. Finally after constantly asking why it was taking so long they tookmy X-rays and put me into a room? I wanted in the room for at least 25 maybe 30 minutes. I was letting them know I was about to walk outandwould not like my insurance to be charged for this waste of a visit. And that was when the dentist came to see me. After waiting there for almost 3 hours the dentist was rushing through my turn. I have never gone back and I hope to God I never will have to. The worst dentist experience ever. Besides the horrendous wait they paid close attention to me and all of my questions were answered. Their staff was friendly enough, but they didn't go out of their way to help me. I felt like my needs were mostly met, but they didn't make any extra effort. The office was very easy to locate. I didn't have any trouble finding it at all.
by EricaS xxx.xxx.137.2
June 27, 2012
I've been told not to go to western dental from lots of people. But honestly, I'm glad I didn't listen. The staff is friendly, I've never waited longer than 5 minutes and they treat my child like a patient not a number. And as a parent, that makes all the difference.
by Happy mom xxx.xxx.194.194
June 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.175.145
June 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.218.187
May 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.182.221
May 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.56.116
April 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.166.198
February 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.226.60
January 30, 2012
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