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Elite Dental

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Elite Dental
Elite Dental
(22 Reviews)
> Get Phone Number & Directions
44439 17th West Lancaster, CA 93534
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Consumer Feedback

(22 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I AM EXTREMELY SURPRISED AT THE NEGATIVE REVIEWS HERE! We changed to Elite Dental several years ago after some very bad experiences with another AV dental group that has offices in Lancaster & Palmdale. We have been extremely happy with Elite, have never had a negative experience, and EVERYONE in the office has always been very pleasant!!!

This week my wife and I had our semi-annual checkups and cleanings. I felt compelled to finally review Elite Dental. Some years ago when we moved to the AV we had another dental office in Lancaster, calling it an office is a stretch as it was more like a cattle call, packed office full of noisy children and uncaring staff that tried to sell us everything they could WITHOUT ever mentioning the fact that most of what they recommended as URGENT were actually cosmetic procedures that our insurance would not pay for (costly procedures). They, on one visit, the doctor referred us to Elite Dental for a second opinion on something that the "doctor" was evidently not sure about.

I couldn't believe it when we arrived at Elite in the morning. Plenty of parking, only one other patient waiting (which I thought at the time was a bad sign) and we were in within a few minutes. The staff and doctor Ju were friendly, helpful, and explained everything. Doctor Ju examined my wife's teeth, wrote a diagnosis and recommended treatment and we were out in about 20 minutes! My first question upon returning home was why we were wasting our time and money at another dentist that had to send us to Dr. Ju for an EXPERT opinion! I called the insurance company and had our account change to Elite Dental and we have been with them ever since. They are so good at what they do that there are never more than a couple of patients waiting at any one time (when we've been there). We never wait more than 5-10 minutes to get in (never less than one hour at our previous dentist) and everything is explained before the work is done plus the cost and how much will be covered by our insurance. Going to the dentist is never a fun experience but Elite dental makes it as pleasant as can be expected. They are helpful, informative, efficient, honest, very pleasant, and never waste our time. This past Wednesday was no exception, very professional, and I am very glad that we changed to Elite for our dental care several years ago. They are the best. We have only been to a couple of other offices that have even come close, those were in Los Angeles, many years ago and it was for a specialist in dental surgery.
by john m xxx.xxx.70.9
August 07, 2015
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Not really
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did this provider spend time asking questions and listening to you?
Not really
How would you rate your experience with this provider?
OK
Did you leave the office feeling satisfied with your visit?
Somewhat
by Anonymous xxx.xxx.217.125
June 19, 2014
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.184.57
December 31, 2013
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous xxx.xxx.89.2
October 07, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Was this dentist's staff friendly?
Yes, they went above and beyond
Did this provider have an entertaining selection of waiting room magazines?
Yes
by amazingrace56 xxx.xxx.226.106
July 16, 2013
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Do you trust this dentist to only recommend dental procedures you need?
No, it seems like they care about money more than me
Does this provider offer flexible appointment times?
Yes
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.196.66
June 19, 2013
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.196.66
February 21, 2013
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.89.2
December 04, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.229.137
August 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by cathy xxx.xxx.96.131
June 21, 2012
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Map and Directions
44439 17th West, Lancaster, CA 93534