Gregory Samano, DO

Gregory Samano, DO
Winter Park Family Practice 2830 Casa Aloma Way Winter Park, FL 32792
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider remember you and your circumstances at every appointment?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.243.26
November 12, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider have reasonable prices?
Yes
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.126.223
May 16, 2013
This office is a mess! When I tried to collect my Groupon, they couldn't locate it for 20 min. on the computer. I pre-paid two visits for laser leg treatments. I had to cancel my 2nd appointment because i needed to take my husband to his doctor but I did give them at least 24 hours' notice. Lo and behold they charge me for missing an appointmentfor which i had already paid. I tried calling billing several times and they were either out to lunch or busy so that I had to leave voice mail. So, now TWICE i've left voice mail to which they ignored and to back up my complaint I sent a letter. Today I received another notice that I owed THEM money. I call again but can't get through to billing. Receptionist tells me they never received my letter...WHAT???!!. So, I insisted the receptionist write down what I said. We shall see if they FINALLY clear my bill! Never again!!
by Carik xxx.xxx.77.53
February 08, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you leave the office feeling satisfied with your visit?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous xxx.xxx.227.78
October 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.7.193
April 11, 2012
Did this provider rush your appointment?
No
by Anonymous
February 17, 2012
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this provider late to your appointments?
No, they were on time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
February 12, 2012
I spend a little too much time in the waiting room, but it is because the doctor spends so much time with each patient. I've waited longer at other offices. It is obvious that their office is cleaned regularly. It was fantastic. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. When comparing them to others I have visited for the same condition, they are among the best I have seen. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by A patient patient
February 06, 2012
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
January 08, 2012
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this family doctor friendly?
Extremely Friendly
by Anonymous
November 18, 2011
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