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Matthew Arnall, DDS

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Matthew Arnall, DDS
Our Family Dentist
(10 Reviews)
> Get Phone Number & Directions
150 South State Route 69 Suite 5 Dewey, AZ 86327
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Let me just say that the Dr. Arnall is one of the best dentists I have ever seen. the only problem was the person who takes in the money and says when you should come in if you are not insured they will clen your teeth till you need pain relief and over charge for this and leave you with teeth with big cavities unfilled I had made a large payment the week before yet was told I should not come in till paid all the bill, and I think she over charged my self and my wife. He is a good man but this woman make it all bad place if you don't have lots of money or great Insurance. chairs in their waiting room are quite comfortable. Its nice that they care about patient comfort. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They always take that extra step to make me feel special. I always enjoy my appointments here.
by Anonymous xxx.xxx.49.61
May 16, 2013
Were the waiting room chairs comfortable at this dentist's office?
They were average
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.57.18
November 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Tom xxx.xxx.241.160
August 07, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.58.252
May 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.247.226
April 25, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this dentist's staff friendly?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
January 03, 2012
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. The chair that I sat in during my dental procedure was so comfortable. It was honestly one of the most comfortable chairs I've ever been in. I thought the staff was amazing; they were so friendly and helpful, and made sure I felt welcome there. Katrina did a great job cleaning my teeth. Dr. Arnall took ample time to answer all of my questions. I can't wait for my kids appointments next month!
by Wendy
December 17, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
October 31, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Does this provider offer flexible appointment times?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
August 26, 2011
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I've never seen a dental office that cares about their patients more than they do. They've never pressured me to get dental procedures I don't need, and they always have my best interest in mind. I don't know of anywhere else that would've taken better care of me. I had a great experience.
by Rick
July 05, 2011
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Map and Directions
150 South State Route 69 Suite 5, Dewey, AZ 86327