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Richard Geller, MD

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Norwich Pediatric Group

Norwich, CT
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Richard Geller, MD
Norwich Pediatric Group
(68 Reviews)
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92 New London Tpke Norwich, CT 06360
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Consumer Feedback

(68 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Would you recommend this doctor to others?
Yes
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider return your phone calls?
Yes
by Anonymous xxx.xxx.100.217
October 16, 2014
Would you recommend this doctor to others?
Yes
Was this doctor's staff friendly?
Friendly Enough
Was this doctor friendly?
Friendly Enough
Did this doctor answer all of your questions?
Yes
Was the background music pleasant while you were in the waiting room?
Mostly
by Anonymous xxx.xxx.123.69
September 11, 2014
Did this pediatrician have bright, child-friendly examining rooms?
Not at all. The examining rooms were dark and plain
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Definitely not. They didn't know anything about child safety or nutrition
Was this provider's staff friendly?
Not Really
Is this pediatrician patient with first-time mothers?
Absolutely not. They were extremely annoyed with every first-time mother
If your child is sick can the pediatrician see him/her on the same day?
Definitely not. My child usually isn't seen for over a month
by Anonymous xxx.xxx.13.246
January 28, 2014
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider rush your appointment?
Not too much, but somewhat
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.104.203
January 27, 2014
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider have reasonable prices?
Absolutely!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.141.54
October 12, 2013
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this pediatrician use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.190.246
August 27, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this pediatrician have bright, child-friendly examining rooms?
Definitely! They were some of the most child-friendly examining rooms I've ever seen
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.103.178
July 01, 2013
The doctors at Norwich Pediatric Group are good but the office staff is horrible. They are condescending and completely unprofessional. They are hard to reach, hard to deal with and don't get back to you regarding the simplest requests. They take a 2 hour lunch break every day so just when most people can get a break from work to try and call them they are always closed. How convenient for them and how incredibly inconvenient for everyone else. We have put up with this office for several years because the doctors are good and it's a pain to switch but now that our kids are reaching their teen years we are running, not walking away from this place. I would NEVER recommend this office to anyone, stay away. I am giving 1.5 stars because the doctors are good but the office staff deserves a zero or worse.
by Had Enough xxx.xxx.175.175
April 11, 2013
Did you experience unnecessary pain during your visit?
No
Does the pediatrician get upset when you seek a second opinion?
No, they didn't get upset
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider's office too cold?
No, it was fine
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.41.172
April 10, 2013
Outstanding doctors and medical staff. Support staff is efficient when you are there in person. My one BIG complaint is that the office is unreachable for an hour during the day. Every person (apparently) takes an hour lunch at the same time. They should really consider staggering the lunches so that the phones can be answered during the day. Not all working parents have the option to call back when it is more convenient for the staff.
by Missy xxx.xxx.26.205
March 21, 2013
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Map and Directions
92 New London Tpke, Norwich, CT 06360