Michael Kent, MD

Michael Kent, MD
South Coast Family Medical Center, Inc. 25500 Rancho Niguel Rd. Suite 100 Laguna Niguel, CA 92677
Add a Review

Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.247.211
August 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.77.148
July 28, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.108.253
April 12, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider rush your appointment?
No
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Would you recommend this family doctor to others?
Yes
by Anonymous
February 05, 2012
Was the waiting area spacious?
Yes
Was this family doctor's staff friendly?
No, they were rude
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
November 25, 2011
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Are you going to visit this provider again?
Without a doubt!
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
October 12, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
September 06, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
August 15, 2011
I will definitely refer my friends and family here. They were great and I think more people should know about them. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by Sabrina
August 11, 2011
I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I have already sent so many people here. They truly deserve more recommendations than I can give! They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. Dr. Kent is terrific. Always a positive experience.
by JOHN R.
August 02, 2011
Add a Review