Victor Ching, MD

Victor Ching, MD
San Antonio Urology Medical 1175 E Arrow Hwy Ste E Upland, CA 91786
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Consumer Feedback

(6 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
This doctor is terrible! His staff are rude and uneducated!!!
by angel xxx.xxx.203.158
September 25, 2014
I have been battling a kidney stone for over two months. Dr. Ching put me on Flomax to see if it would help it move out of my kidney. On a follow-up visit, the stone still had not moved. He ordered a CT Scan. In addition, he stated that he would remove it and put me on the surgery schedule. When I went back to him he decided that he would not remove the stone. He did not give me any reason except I would be in more pain. The next day, the pain became unbearable and I went to the ER. They were not able to do anything for me except refer me back to Dr. Ching. I made an appointment for him the next day. My parents went with me to be an extra set of ears. Dr. Ching was extremely rude and would not answer our questions. He said that there was no way the pain could be caused by the kidney stone. My father asked if the stone stayed in the kidney for too long, could it cause damage. Dr. Ching asked very sarcastically where my father was getting his sources. He also told my parents that he "sensed they were angry." Indeed they were. I am a full time student. I have a part time job. I am a newly wed. This kidney stone has cause a huge decrease in the quality of my life and my school/job has suffered. My father asked why Dr. Ching was ready to do the surgery just days before and then he suddenly changed his mind. Dr. Ching first said "I don't know." Then he left the office and did not come back.
by Nina xxx.xxx.91.2
October 09, 2012
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
December 01, 2011
I gave them my insurance card and scheduled a surgery thirty days later. Two days before the surgery they called and said they didnt take my type of insurance after all. Now I have to wait another thrity days somewhere else. Poor front end staff.
by Wasting my time
July 22, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Would you refer this provider to a family or friend?
Yes
Did this urologist leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider's office too cold?
No, it was fine
Did you experience unnecessary pain during your visit?
No
by Anonymous
July 06, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
April 06, 2011
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