Michael C Feinstein, OD

Michael C Feinstein, OD
17 ACADEMY ST NEWARK, NJ 07102
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Consumer Feedback

(35 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. It never fails how long I have to wait on hold when I call them. I'm always put on hold forever and I find myself not even wanting to call. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left.
by Anonymous
April 26, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
April 22, 2011
Are you going to visit this provider again?
Without a doubt!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider promptly return your phone calls?
Yes
by Anonymous
April 21, 2011
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider give unbiased advice?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Was the waiting area spacious?
No, it was rather cramped
by Anonymous
March 16, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They have a very good professional reputation. I know that I'm under the care of an expert. The office was very easy to locate. I didn't have any trouble finding it at all. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They were really fantastic and performed a virtually pain-free eye examination.
by Anonymous
March 10, 2011
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