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Andrew M Star, MD

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Andrew M Star, MD
OrthopaediCare
(9 Reviews)
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2400 Maryland Rd Willow Grove, PA 19090
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this doctor's staff friendly?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor friendly?
Yes
Does this provider return your phone calls?
Yes
by Anonymous xxx.xxx.31.237
July 30, 2014
Did the staff help you feel comfortable when you called with questions or concerns?
No, very uncomfortable
Would you recommend this orthopedic surgeon to others?
No
Was this provider friendly?
Polite Enough
Is this provider easy to reach in an emergency?
Somewhat
Did this provider spend time asking questions and listening to you?
No
by Anonymous xxx.xxx.64.246
March 20, 2014
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.34.230
February 20, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.85.39
July 30, 2012
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They were absolutely amazing and make others in the same field look like beginners.
by don schlupp
January 31, 2012
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
by Anonymous
August 10, 2011
The one thing I couldn't believe during my appointment was that they took a personal call right in front of me. I found it to be incredibly rude. They definitely don't have a good professional reputation within my community. Everyone knows they're not trustworthy at all. Not only did they not welcome my questions, they just dismissed them as unimportant. I felt like they didn't really care about helping me. Willow Grove office staff rude and unfriendly. Call center is APPALLING. This Dr is so arrogant that I waited two hours for an appointment. HOW DARE THIS OFFICE MAKE ME WAIT MY TIME IS JUST AS VALUABLE. THE ACT LIKE THEY ARE THE ONLY OFFICE IN AREA. I WILL TAKE MY BUSINESS ELSEWHERE.

by Victora Sklar
August 02, 2011
Did this provider rush your appointment?
No
by Anonymous
June 28, 2011
Does this provider give unbiased advice?
Yes
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this orthopedic surgeon use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
June 06, 2011
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Map and Directions
2400 Maryland Rd, Willow Grove, PA 19090