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Gurdip Flora, MD

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Gurdip Flora, MD
Pulmonary Critical Care Assoc
(5 Reviews)
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2925 SYCAMORE DR STE 306 SIMI VALLEY, CA 93065
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Recommended
4.5 star average for Recommended
I am the care giver and have POA for my cousin who has been a patient of Gurdip Flora for about a year. This was to be my first time taking her this doctors office for a pre-scheduled visit. Prior to taking her down a flight of stairs, placing her in her wheel chair and beginning our 20 minute drive to the doctor's office, she advised me to check the wait time as this doctor usually runs late. I did and was advised there was a 3 hour wait. I explained my cousin suffers with end-stage lung cancer resulting in severe shortness of breath, heat exhaustion, and mobility impairment. Our 10:45 appointment wouldn't take place until 1:00 in the afternoon. Yes, I understand he is busy and thorough, but so are his patients. This type of bedside manner is inexcusable. Last time I checked, 10:45 was just that 10:45. Doctors are not the boss. They work for the patient, not the other way around. Will be firing this doctor and advise anyone who asks, not to trust this doctor. If you lie about your availability then you lie about other things. (Treatment?)
by gjstevens1960 xxx.xxx.225.183
March 23, 2016
Was this pulmonologist's office clean?
Yes! I was amazed at how clean it was!
Did this pulmonologist have an entertaining selection of waiting room magazines?
Yes
Was this pulmonologist late to your appointments?
Not at all, I showed up early and they were ready to see me
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.225.130
November 01, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Did this pulmonologist answer all your questions?
Every question I had was answered thoroughly
Would you refer this provider to a family or friend?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
February 10, 2012
They always make sure to return my phone call as soon as possible. They've never left me waiting. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I wasn't worried about their equipment. It was safe and well taken care of. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by Arvinder
November 27, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
July 18, 2011
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Map and Directions
2925 SYCAMORE DR STE 306, SIMI VALLEY, CA 93065