Steven M Shimoura, MD

Steven M Shimoura, MD
18109 PRINCE PHILIP DR STE 300 OLNEY, MD 20832
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Consumer Feedback

(43 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office too loud?
No, it wasn't too loud
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
April 05, 2011
My wife had an ear infection. After the long wait for the first scheduled appointment she needed surgery. The doctor prolonged it even more as he had a vacation scheduled. My wife was told to come back for a follow up visit after the surgery. The appointment was scheduled a day in March, 2011. After driving 45 minutes to get there the office said she was a half hour late, even through she wrote the time down and was on time according to what she was given. The office refused to see her today as they said she was a half hour late. The office never called to confirm. The appointment has been rescheduled for 3 days later. This office is so busy the wait is very long and when they make a mistake they do not try to correct it in a timely manner. If my wife has lost hearing, we will sue.
by Jones
March 29, 2011
Would you refer this provider to a family or friend?
Yes
Does this provider give unbiased advice?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
March 28, 2011
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