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Steven M Shimoura, MD

Nearby

ENT

Johns Hopkins Otolaryngology - Head and Neck Surgery

Bethesda, MD

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Bethesda, MD

Johns Hopkins Health Care and Surgery Center

Bethesda, MD

Johns Hopkins Health Care and Surgery Center

Bethesda, MD
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Steven M Shimoura, MD
(43 Reviews)
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18109 PRINCE PHILIP DR STE 300 OLNEY, MD 20832
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Consumer Feedback

(43 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider have helpful information available online?
Yes, but very little
by Anonymous
January 12, 2012
Was this provider's office too cold?
No, it was fine
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider rush your appointment?
No
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
January 09, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider rush your appointment?
No
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous
January 04, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Would you refer this provider to a family or friend?
Yes
by Anonymous
December 21, 2011
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Did this provider have reasonable prices?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
December 20, 2011
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. The staff here does their best to make you feel at home. They are always friendly and make me feel welcome. Getting an appointment at this office wasn't too difficult. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Nancy
December 12, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
November 28, 2011
I was happy to see that their office equipment was in good shape. I felt like everything was up to date and met safety standards. They have really great customer service here. They always put their customers first, regardless of the situation. They always made sure that I wasn't in any pain.
by r woodburn
November 28, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
November 23, 2011
Was this ENT otolaryngologist's staff friendly?
Yes
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by memyselfandi
October 26, 2011
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18109 PRINCE PHILIP DR STE 300, OLNEY, MD 20832