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Steven M Shimoura, MD

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ENT

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Steven M Shimoura, MD
(43 Reviews)
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18109 PRINCE PHILIP DR STE 300 OLNEY, MD 20832
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Consumer Feedback

(43 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider offer flexible appointment times?
Yes
Did this provider rush your appointment?
No
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
September 15, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
August 23, 2011
Would you refer this provider to a family or friend?
Yes
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
August 18, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
August 02, 2011
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
July 08, 2011
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
June 27, 2011
Did you feel safe in this provider's care?
Yes
by Anonymous
May 23, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Are you going to visit this provider again?
If I need to, I'll return
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
May 11, 2011
Did this provider prominently display their diplomas or business license?
Yes
Was this ENT Otolaryngologist friendly?
Extremely Friendly
Are you going to visit this provider again?
Without a doubt!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
May 09, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
April 21, 2011
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Map and Directions
18109 PRINCE PHILIP DR STE 300, OLNEY, MD 20832