Rochelle Catus, M.D.

Rochelle Catus, M.D.
12255 De Paul Dr Ste 765 Bridgeton, MO 63044
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Consumer Feedback

(16 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
by Rashmi
September 01, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider promptly return your phone calls?
Yes
by Anonymous
July 29, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office easy to locate?
Fairly Easy
Were you able to relax during your appointment?
No, I was on edge
by Anonymous
July 27, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
July 07, 2011
They were so respectful and kind. They went above and beyond what I would expect and really made me feel welcome. The chairs in their waiting room were some of the best I’ve ever seen. I could have easily dozed off while waiting to see the doctor.

I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for.
by Regina
June 07, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
March 25, 2011
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