Steven J Goliat, DO

Steven J Goliat, DO
5672 RIDGE RD PARMA, OH 44129
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Consumer Feedback

(47 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was this doctor friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this doctor use current and safe equipment?
Yes
Was this doctor's staff friendly?
Yes
by Anonymous xxx.xxx.202.194
August 14, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this doctor to others?
Yes
Did this Provider let you know upfront what the approximate cost of the services would be?
No
by Anonymous xxx.xxx.125.76
August 07, 2014
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.242.34
September 30, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider late to your appointments?
No, they were on time
Does this provider offer any coupons, discounts or promotions?
Yes
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by bob xxx.xxx.242.141
September 24, 2013
Did they follow up with you after your appointment?
No, but they said they were going to!
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Does this provider have helpful information available online?
No, just a basic listings page
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
by Anonymous xxx.xxx.8.34
August 23, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was the waiting area spacious?
Yes
Were you able to relax during your appointment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.65.116
July 14, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.171.86
June 05, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Does this provider have helpful information available online?
No, just a basic listings page
Was the waiting area spacious?
Yes
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.161.150
April 29, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.161.150
March 12, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous xxx.xxx.160.73
March 05, 2013
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