Philip W Caterbone, MD

Philip W Caterbone, MD
2700 PECAN ST W STE 750 PFLUGERVILLE, TX 78660
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Consumer Feedback

(33 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
The staff was awesome! The doctor however was horrible. I was not examined at all but my insurance company was billed as such. I left there dazed and confused and I will never return. I would not ever recommend this doctor to anyone.
by quite disappointed xxx.xxx.94.221
June 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.11.86
May 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by mommac xxx.xxx.146.239
May 16, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.48.175
May 10, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.204.32
March 27, 2012
They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. I felt very safe in their care. I definitely trust them. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. When comparing them to others I have visited for the same condition, they are among the best I have seen.
by Notsickanymore
February 23, 2012
Are you going to visit this provider again?
Without a doubt!
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider listen to your input and concerns?
Yes
Would you recommend this family doctor to others?
Yes
by Anonymous
February 20, 2012
Receptionist eating lunch while checking me in as a new patient.
The "nurse" was an intern from the community college on her second day there. She had trouble taking my blood pressure.
Dr Caterbone was incredibly rude, insulting, and unprofessional.
by G
February 17, 2012
I wouldn't feel comfortable sending my friends and family here. Their care was less than stellar. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. I was disappointed that their staff didn't seem to respect them very much. They weren't disrespectful but I could tell they didn't have a very good relationship. One thing that I don't appreciate, is that they close exactly at their scheduled time whether someone needs help or not. I can't count on them to help me if I show up even a couple of minutes past their closing time.
by Jc
January 24, 2012
I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They have a very good professional reputation. I know that I'm under the care of an expert.
by carmen
January 19, 2012
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