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Susan E Marcotte, DO

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Family Doctors

Northwestern Medicine Immediate Care Center - Orland Park

Orland Park, IL

Northwestern Medicine Immediate Care Center - Orland Park

Orland Park, IL

Northwestern Medicine Immediate Care Center - Orland Park

Orland Park, IL

Northwestern Medicine Regional Medical Group

Orland Park, IL
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Susan E Marcotte, DO
(4 Reviews)
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15300 WEST AVE STE 122 SOUTH ORLAND PARK, IL 60462
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
I am done with this doctor's office. For years I have been going here and every time I have to wait for at least an hour in the waiting room & then more time in the room before the doctor comes in to see me - and I always have an appointment. This last time I had to wait for 1 1/2 hour. At one point I asked the receptionist if I made a mistake with my appointment time?? I just think that this is rude. Because it is so consistant (NOT a one off thing) I am not going back. I can't believe that it only happens to me and that more people don't complain. Good doctor (she was referred to me) but this is no way to run a business. I am done!
by snowball xxx.xxx.232.14
February 27, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was the waiting area spacious?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by shades xxx.xxx.217.180
December 28, 2012
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
August 08, 2011
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
July 21, 2011
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Map and Directions
15300 WEST AVE STE 122 SOUTH, ORLAND PARK, IL 60462