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Katherine W Jones, MD

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Katherine W Jones, MD
(60 Reviews)
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2620 N MOUNT JULIET RD MOUNT JULIET, TN 37122
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Consumer Feedback

(60 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider show attention to detail?
Kind of, but not very much
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
May 12, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider offer flexible appointment times?
Yes
by Anonymous
May 02, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
April 14, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
April 11, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
April 07, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider have helpful information available online?
Yes, but very little
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
March 28, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was the waiting area spacious?
Yes
by Anonymous
March 23, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They have a very good professional reputation. I know that I'm under the care of an expert. They put in the extra effort to make me feel valued and important. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.
by Kristin Cummings
March 14, 2011
Would you recommend this provider to others?
Yes
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you leave the office feeling satisfied with your visit?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
March 13, 2011
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them.
by Lisa
March 11, 2011
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Map and Directions
2620 N MOUNT JULIET RD, MOUNT JULIET, TN 37122