Jody E Gilstrap, MD

Jody E Gilstrap, MD
2467 JOHN HAWKINS PKWY STE 201 BIRMINGHAM, AL 35244
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Consumer Feedback

(49 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Was this provider's office too cold?
No, it was fine
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous
September 29, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
September 19, 2011
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They had a couple of interesting magazines, but their selection wasn't very impressive. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
by Hugh Jasse
September 09, 2011
They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by GRITS girl
September 04, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did they follow up with you after your appointment?
Yes.
by Anonymous
August 24, 2011
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. The staff was warm and welcoming, which I appreciated. They are very friendly there. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.
by Walter Ford
August 18, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
July 25, 2011
I will definitely recommend them to people I know. They always make sure to return my phone call as soon as possible. They've never left me waiting. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
by iramala
July 07, 2011
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider have reasonable prices?
Yes
Does this provider offer flexible appointment times?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
July 01, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
June 29, 2011
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