They paid close attention to me and all of my questions were answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions.
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.
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