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Silvia Mende, OD

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Silvia Mende, OD
(5 Reviews)
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509 N KENTUCKY ST KINGSTON, TN 37763
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was the waiting area spacious?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider friendly?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.145.56
October 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.80.159
July 18, 2012
They were so kind and attentive to me. I was seen on the 4th of July weekend by Dr Mende. I woke up with a very bad headache and couldn't see. I live 3 minutes from the Midtown office and she was there when I arrived. I had a Glaucoma attack and my pressure was very high, I was vomitting and and she took care of me to the fullest extent. Staff that where in the area also stopped by when they seen cars there and these ladies jumped in and helped Dr Mende get my pressure down. Dr Mende made a call to the opthamologist on call, because I had to have an emergency lazer surgery.My surgery was done immediately that day. Dr Mende called me at home to check on me personally. Dr Mende makes you feel like a family member, not just a patient. I'm so very happy that she's my Dr., Roane County is very blessed to have her. I was later told that had my pressure stayed at 76 I could've lost my vision and the pressure being that high was the equal to that of the pain of a heart attack. I wish more MD's where like Dr. Mende. I'm very thankful for the help she gave me and all she has done and continues to do for me.
by Anonymous
September 08, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
June 14, 2011
The office was very easy to locate. I didn't have any trouble finding it at all. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. I was shocked when they dismissed my concerns as unimportant and told me I was just overreacting. I knew that my situation needed attention, and I couldn't believe that they wouldn't even look into it. I don't think they were very experienced or well-trained. They didn't know what they were doing at all. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else.
by Anonymous
March 11, 2011
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Map and Directions
509 N KENTUCKY ST, KINGSTON, TN 37763