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Rebecca VonBergen, DC

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Rebecca VonBergen, DC
Chiropractic Health Care
(34 Reviews)
> Get Phone Number & Directions
520 W STATE ST ITHACA, NY 14850
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Consumer Feedback

(34 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Lets start with the reception staff. Judy and Ashley are great. Both are very friendly and always know who you are when you come in. Wait times are almost non-existent. When I first met with Dr. Von Bergan she did a thorough exam, asked a lot of questions but more importantly she listened to me. Something prior doctors had not done. After my first visit I couldn't believe the immediate difference in the pain I was having. With in a month and a half I virtually have no pain what so ever. Not only is the pain in my neck, and back better but my overall well being has improved. I am sleeping better, I have more energy, and I am much less depressed. During your visits if you have any questions, even if she is busy, which is all the time, she will stop and take the time to answer you and not make you feel rushed at all. I wouldn't think of going anywhere else and have already referred several patients to her. All of them can't say enough about the office and her as well.
by Kristine Willauer xxx.xxx.116.238
April 16, 2014
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. When comparing them to others I have visited for the same condition, they are among the best I have seen. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. After my chiropractic treatments I don't experience as much pain as I did before, but I still need pain medication occasionally. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by KRIS REDSICKER xxx.xxx.109.206
January 11, 2014
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this chiropractor answer all of your questions?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.116.134
November 13, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Did your treatments with this chiropractor eliminate your need for pain medication?
Yes, I no longer need pain medication and I feel better than I've ever felt
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.77.112
October 04, 2013
Were the chiropractor's hands uncomfortably cold during your treatment?
No, they were fine
Was this provider's staff friendly?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.116.196
July 05, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider have reasonable prices?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.129.150
June 12, 2013
Dr. Cedarbaum made a significant difference in how quickly I recovered from back spasms and a pulled muscle. In addition, I felt happier, which I was not expecting, but seemed to be directly correlated to the chiropractic treatments. The staff is excellent also. I would definitely recommend.
by Anonymous xxx.xxx.69.218
June 11, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider have reasonable prices?
Yes
Did you experience any numbness after your appointment with this chiropractor?
No
by Anonymous xxx.xxx.162.98
March 18, 2013
Was this provider late to your appointments?
No, they were on time
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.33.191
February 27, 2013
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.69.94
January 07, 2013
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Map and Directions
520 W STATE ST, ITHACA, NY 14850