Margot Kessler, PhD

Margot Kessler, PhD
Kessler Psychological Services LLC 311 S. Prospect Ave Hartville, OH 44632
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Anonymous
January 12, 2012
Did this psychologist listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
January 02, 2012
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider prominently display their diplomas or business license?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
December 02, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was the waiting area spacious?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
June 15, 2011
Dr. Kessler's office is beautiful. I like the fish, very peaceful. Her staff was friendly and helpful. They also were very considerate about my privacy, which I appreciated. My appointments have all started right on time. Billing is no problem--they handle it through my insurance company for me, so I don't really need to do anything. I really have enjoyed working with Dr. Kessler and her staff.
by Anonymous
June 12, 2011
Did this psychologist leave you unattended for an extended period of time?
No, I was always attended to
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider offer flexible appointment times?
Yes
by Anonymous
June 11, 2011
Are you going to visit this psychologist again?
Without a doubt!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
May 05, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you experience unnecessary pain during your visit?
No
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
March 03, 2011
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