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Paula Postma, O.D.

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Paula Postma, O.D.
(8 Reviews)
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2995 Baseline Rd. Suite 102 Boulder, CO 80303
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Doctor seemed fairly competent, but front desk and doctor herself repeatedly refused to verify my prescription with 1-800-contacts. First claimed it was expired, then failed to send it after promising multiple times. After a month of phone calls, they finally did send it one day before it expired thus trying to ensure it was useless.

I learned a lot about my legal rights when it comes to contact prescriptions. The federal law REQUIRES that all providers hand you a copy of your prescription when you walk out the door--whether you ask for it or not. And if the doctor does not "verify your prescription" with a contact seller after 8 business hours, the seller can go ahead and fill it without verification.

This office seems far too focused on maintaining control of my medical records and ensuring I only buy contacts from them. Take your business elsewhere....
by Annoying Service xxx.xxx.129.142
September 19, 2013
Did they follow up with you after your appointment?
Yes.
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider friendly?
Extremely Friendly
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Trish Pachak xxx.xxx.130.51
September 06, 2013
by Anonymous xxx.xxx.52.39
November 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.1.45
July 31, 2012
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's staff friendly?
Yes
Would you refer this provider to a family or friend?
Yes
by Anonymous
March 05, 2012
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider use current and safe equipment?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
December 14, 2011
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They made the extra effort to make sure every question and concern I had was addressed.
by Anonymous
July 26, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
March 08, 2011
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Map and Directions
2995 Baseline Rd. Suite 102, Boulder, CO 80303