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Renees Massotherapy

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Massage Therapists

Stephanie Matlock, LMT - Closed

Beachwood, OH

University Hospitals

Beachwood, OH

University Hospitals

Beachwood, OH

University Hospitals

Beachwood, OH
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Renees Massotherapy
Renees Massotherapy
(7 Reviews)
> Get Phone Number & Directions
4045 Erie St Willoughby, OH 44094
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Recommended
5 star average for Recommended
Been a long time customer of Renee‘s. We have purchased a gift certificate there for me and my wife for massage because of life issues. We were not able to get there right away and the gift certificate expired by three weeks. I asked to speak to the owner a few times with no return phone call, I don’t think it was a good thing to do they lost a customer. They had two girls waiting to give them massages. They lost out on their tips and they lost a customer. They couldn’t even return a phone call when I asked.
by Ron xxx.xxx.2.222
January 31, 2024
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this massage therapist friendly?
Very! The most welcoming office I've visited!
Did you feel too exposed during your massage?
Not at all. They were very careful and respectful
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was your massage therapist knowledgeable and experienced in the different types of massages?
Very! They were experts
by Anonymous xxx.xxx.82.45
January 14, 2014
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.82.45
October 05, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this massage therapist knock before entering the massage room?
Absolutely. They went above and beyond to make me feel respected
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Kristin G xxx.xxx.82.45
February 05, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.82.45
January 14, 2013
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.82.45
December 08, 2012
Does this provider offer flexible appointment times?
Yes
by Anonymous
July 17, 2011
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Map and Directions
4045 Erie St, Willoughby, OH 44094